Privacy Policy

ACCOUNT AND PURCHASE DETAILS

We collect and process information connected to your account (identity, email address, preferences) and to your purchases (orders, returns, refunds). This information enables us to deliver a trustworthy online shopping service and to provide access to your transaction history.

BASKET AND SESSION FUNCTIONING

Session identifiers and cookies help keep your basket, maintain your connection and secure access to your account. Without these, some essential site functions may not operate properly.

SECURITY OF PAYMENTS

Payments are handled by a dedicated provider. We do not retain the complete card number or the cryptogram. Communications are encrypted and security measures are applied to minimise fraud and unauthorised access.

PROTECTING YOUR CONTACT INFORMATION

We use your contact details for delivery and necessary notifications. We limit the visibility of this information to authorised staff and strictly necessary providers. Access controls and logging help safeguard it.

ANALYSIS AND IMPROVEMENTS

We may study how the site is used (pages viewed, errors, performance) to enhance the experience. Where possible, we favour aggregated statistics and identifiers that limit direct identification.

SHARING WITH THIRD PARTIES

We share certain information with essential providers: transport, payment, hosting, security and technical analysis. They are authorised to use it only to deliver the requested service.